Tagged: CUCM

21

Configure Call Handler Cisco Unity Connection

Configure Call Handler Cisco Unity Connection Call Handlers in Cisco Unity Connection is a feature which provides services like IVR where the calls are handled and routed in an efficient manner. Basically Call Handler...

5

Installing a COP File in CUCM

CUCM COP File Installation Planning to install COP Files in CUCM? COP files like  ciscocm.version3-keys.cop.sgn, ciscocm.refresh_upgrade_v1.5.cop.sgn, ciscocm.vmware-disk-size-reallocation-1.0.cop.sgn or any other COP or Locale? This is quite easy and simple task. How to install COP Files? Download COP...

0

Cisco IP Phone Inventory

Cisco IP Phone Inventory Collect Cisco IP Phone inventory details like Mac-Address, Serial Number, Firmware Version or Port Details easily. Have you guys been in a situation where you have been asked to pull...

0

Cisco UCCX IPPA Phone Agent Login Service

Cisco UCCX IPPA Phone Agent Login Service Cisco Agent Desktop on Windows machine or Cisco IP Phone Agent Service (IPPA) on IP Phone allow agents to take calls whey the call comes into the...

0

Configuring Device Mobility Group CUCM

Configuring Device Mobility Group CUCM Cisco Unified Communications Manager helps to identify if a Phone is at it’s Home Location or Roaming Location. This can be identified by using a feature in CUCM which...

1

Hunt Pilot Real Time Monitoring Tool

Hunt Pilot Real Time Monitoring Tool Hunt Pilot Real Time Monitoring helps in monitoring various information like queue calls abandoned, number of calls in queue, longest call waiting, line group members available etc in real...

2

Convert Cisco CDR EPOCH Date and Time

Convert Cisco CDR EPOCH Date and Time In part 1, we have seen the configuration and creation of the CDR Report. Now lets go more deeper and further. In Part 1, did you realize...