Hello All, Good Bye 2016 and Welcome 2017. May this new year bring joy, peace and happiness to you & your family. Today, we see how to Configure an External Billing Server on Cisco Unified Communications Manager.   Overview The system can send Cisco Call Detailed Record (CDR) files to up to 3 pre-configured destinations (billing servers)… Read More

Configuring an External Billing Server on CUCM was last modified: May 17th, 2017 by Claudio Quiroz Cabello

Hello Everyone, Now let’s talk more into dept and now its time to explore the CDR fields. I will share examples and will try to explain the records as well. Follow the below screenshot and i will go one after another.      First Call – I made a call to the pattern which was… Read More

Cisco CDR Report Analysis was last modified: January 29th, 2016 by Administrator

Hello Everyone, In part 1, we have seen the configuration and creation of the CDR Report. Now lets go more deeper and further. In Part 1, did you realize that the CDR Report which was shown, the time was in Unix EPOCH time format. Now to convert it in readable format, you need to do… Read More

Convert Cisco CDR EPOCH Date and Time was last modified: January 29th, 2016 by Administrator

Hello Everyone, CDR Reporting? What is a CDR Report? CDR (Call Detail Record) – According to the definition given webopedia, in IP Telephony, a call detail record is a data record that contains information related to a telephone call, such as the origination and destination addresses of the call, the time the call started and… Read More

Configuring Cisco Call Detail Record (CDR) was last modified: January 29th, 2016 by Administrator