Hello All, What is Call Back feature in Cisco Unified Communication Manager? The Call Back feature allows you to receive call-back notification on your Cisco Unified IP Phone when a called party line becomes available. For example:- Phone A is calling Phone B. Phone A has been trying since long time but Phone B is… Read More

Call Back Feature – Cisco Unified Communication Manager was last modified: January 22nd, 2016 by Administrator

Hello All, Survivable Remote Site Telephony (SRST) – It is a call processing backup mechanism that allows Cisco IP phones to register to a Cisco router locally during a WAN Failure. Let’s say you are connected to your Headquarter Site A remotely via Site B using WAN. In case, the WAN links goes down, IP… Read More

Basic SRST Configuration (SCCP only) was last modified: January 22nd, 2016 by Administrator

Hello All, Recently we have configured Intra-Cluster BLF and now lets configure Inter-Cluster BLF so that we can monitor a device in remote cluster. To configure this, we need to follow the below. (Assuming that Partition, CSS, Route Pattern, Device Pool, Region, Location and other necessary parameters are configured.)   Ensure that you follow the… Read More

Inter-cluster BLF over SIP Trunk was last modified: January 22nd, 2016 by Administrator

Hello All, What is BLF (Busy Lamp Field)?  The BLF feature allows a user to monitor the real-time status of another user at a directory number or SIP URI from the device of the watcher. Let’s say User A wants to monitor the real-time status of User B, User A can configure a Speed DialRead More

Busy Lamp Field – Speed Dial was last modified: January 22nd, 2016 by Administrator

Hello All, While configuring EMCC, i came across few issues while trying to login to EMCC service. Thank God Cisco has been creating documents for configuration and troubleshooting. It is very helpful while troubleshooting as it comes along with all the reason codes which is helpful for everyone. Issue : – Login is unavailable(213) Reason… Read More

Extension Mobility Cross Cluster (EMCC) – Troubleshooting was last modified: January 22nd, 2016 by Administrator

Hello All, What is Extension Mobility Cross Cluster?  Extension Mobility enables you to login within the cluster (intra-cluster) whereas Extension Mobility Cross Cluster (EMCC) enables you to login from a home cluster to a phone at visiting cluster (inter-cluster). This was introduced in 8.X Version or later. Recently i have configured EMCC and i came… Read More

Extension Mobility Cross Cluster (EMCC) – Configuration was last modified: January 22nd, 2016 by Administrator

Hello All, Recently we learned how to configure Extension Mobility, now lets troubleshoot EM issues. Issues :- When you click on Services, it says Host Not Found.   Solution : – Check that the Cisco Tomcat service is running by choosing Cisco Unified Serviceability > Tools > Control Center—Network Services Go to System > Enterprise… Read More

Troubleshooting Extension Mobility was last modified: January 22nd, 2016 by Administrator